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Privacy Policy

At TradesmenAI, we are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Policy explains how we collect, use, and safeguard the information gathered through our auto SMS replying system for missed calls. By using our services, you consent to the practices described in this policy.

  1. Information We Collect

1.1 Personal Information: When you use our auto SMS replying system, we may collect certain personally identifiable information, such as your name, phone number, email address, and any additional information you provide voluntarily during the conversation.

1.2 Call Details: Our system may automatically collect call-related information, such as the caller's phone number, call duration, and timestamp.

  1. Use of Information

2.1 Provision of Services: We use the collected information to provide and improve our auto SMS replying system, engage in conversations with customers, understand their needs, and schedule call-backs to facilitate further assistance, such as home visits or service inquiries.

2.2 Internal Purposes: We may use the information to analyze trends, monitor system performance, and enhance our services' efficiency and effectiveness.

2.3 Non-Disclosure: TradesmenAI is committed to safeguarding your personal information. We do not sell, rent, or disclose your information to third parties for marketing or any other purposes without your explicit consent, unless required by law or legal process.

  1. Data Security

3.1 Data Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular monitoring.

3.2 User Responsibilities: While we strive to protect your information, please note that no data transmission or storage method can guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials and taking necessary precautions to protect your personal information.

  1. Third-Party Services

4.1 Integration: Our auto SMS replying system may integrate with third-party platforms or services, such as SMS gateways or appointment scheduling tools. These integrations are intended to enhance our service delivery and may require the exchange of information as necessary for their functionality.

4.2 External Links: Our services may contain links to external websites or resources that are not under our control. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.

  1. Compliance with Laws

5.1 Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

  1. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or maintain personal information from anyone under this age. If we become aware of any such information being inadvertently collected, we will take immediate steps to delete it from our records.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website or through other means. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at [Insert Contact Information].

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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